Delta Airlines Cancellation & Refund Process

Plans change- but canceling or changing your flight for that is quite a hassle. Not many airlines offer a flexible policy. However, with Delta Airlines Cancellation Policy, flyers will find it easy to cancel or change their bookings with Delta.

Also, Delta has wholly eliminated change and cancellation fees for all flights (international/ domestic) that originate from North America. However, all basic economy ticket holders will still have to pay a fee, and the rest of the amount will be returned in eCredits.

Please read below to learn how to cancel a Delta Air Lines flight and its terms and conditions.

24-Hour Cancellation Policy Delta Airlines

All tickets purchased directly from Delta get a 24-hour risk-free period to cancel their bookings. It includes reservations for all travel classes. For example, Basic economy fare tickets also get this relief that is otherwise non-refundable and non-changeable.

Rules that apply to the 24 hours as per Delta Airlines Cancellation Policy:

  • Passengers will receive complete delta airlines refund against their bookings without any deductions.
  • Only tickets purchased directly from the website, Fly Delta app, or customer assistance are eligible for this policy.
  • Also, the cancellation request has to be made by midnight of purchase or midnight before the day of travel, whatever comes earlier.
  • Travelers will get their money back in their original form of payment only.
  • Lastly, the cancellation rule doesn’t apply to flights that have already been rescheduled.

Finally, the delta airlines cancel flight 24-hour period doesn’t apply to partially used & travel agent booked reservations.

How Do I Cancel My Delta Air Lines Flight?

Travelers can cancel or change their bookings by dialing the Delta change flight phone number or by visiting my trip section of the official website.

Method 1: Cancellation Online

Perhaps, Delta Airlines Cancellation Policy has offered the easiest online ticket canceling facility. Follow these steps:

  • Firstly, visit a secure browser and go to Delta’s official website.
  • After that, check out the My Trips option available on the top left side of the homepage.
  • However, if you purchased your bookings through SkyMiles, go to the top right side and log in to your Delta SkyMiles account.
  • Passengers need to enter their details on the My Trips form for all other regular tickets. For example, your first name, last name, and ticket/ credit/ debit/ or confirmation number to find your trip.

Delta Travelers can find their confirmation number through flight receipts from their registered email. Otherwise, use the ticket or credit/ debit card number.

  • Afterward, submit the details for canceling or changing your Delta flight, which will redirect you to the Trip Details section.
  • Next, find your desired flight and select the Modify Flight option.
  • Finally, proceed with either change or cancellation and follow the rest of the instructions.

Lastly, the passengers must confirm their final details and submit the request. On the Fly Delta app, similar options will appear for cancellations.

Method 2: Cancel Tickets Over Customer Service

As per Delta Airlines Cancellation Policy, you can request cancelations and refunds over the phone by dialing the assistance number 1 (800) 221-1212. Check out these steps:

  • Initially, dial the 24/7 available phone number to talk to a Delta representative.
  • Wait for the IVR to connect your call. Once you get in touch with the 24/7 live travel agent, tell them that you booked a ticket with Delta Airlines and now wish to cancel it.
  • Afterward, provide the reservation details ( ticket number, last name, etc.).
  • Next, they will locate your trip info and check its eligibility for refund as per the delta airlines cancelation policy.

Lastly, if any Delta Airlines Flight Cancellation Fee applies to you, pay the amount and get it canceled with the travel agent. The remaining credits/ payment will be credited to your account within 7 business days.

Method 3: Visit The Airport

Delta Airlines Cancellation Policy lets you cancel bookings at the airport up to 3 hours before the plane’s departure, but the refund depends upon eligibility.

Follow these steps:

  • Firstly, visit the plane’s departure airport and go to the Delta Air Lines tickets booking kiosk.
  • After that, provide the staff with your PNR/ ticket number and tell them whether you wish to change or cancel your ticket.
  • If not eligible for a full refund, passengers must pay the upfront Delta Airline cancellation policy fee.
  • Also, if Delta airline discounts were applied to your ticket, deductions will apply to the amount you paid after using the value.
  • Your cancelation and the refund amount will depend upon the fare type and whether you applied within the 24-hour risk-free period or not.

The travelers will receive the leftover money in credits or the original payment method within 7-10 business days.

How Much Is Delta’s Cancellation Fee?

Delta’s cancellation fees can be anywhere from $0- $500, depending upon your fare class, route, and date & time of canceling your flight with Delta Air Lines.

Read these terms & conditions to learn what amount would be applicable on your ticket as per the Delta Airlines Cancellation Policy:

  • When you’ve booked a ticket on Delta that is refundable; no cancellation fee is applicable. You will surely receive the full amount.
  • Besides, when Delta cancels your flight, it will book you an alternative flight, or Delta will refund the amount to you upon request from the passenger.
  • Within 24 hours of Delta reservation, you will receive the full amount upon cancellation as a refund, even if you have a basic economy ticket.
  • After this period, a fee of $99 to $199 is applicable upon basic economy fares on cancellation.
  • Passengers will receive the rest of the amount as eCredits.
  • If you have a non-refundable ticket and are flying outside the U.S., Canada, U.S. Virgin Islands, and Puerto Rico, a Delta cancellation fee of $0- $500 may apply, depending upon the destination.
  • Also, you will be charged between ~10k to ~20k miles points when you have a basic economy award ticket.

To avoid the cancellation fee of Delta, you can also talk to their executives on the customer service assistance number, and they might help you out.

Can I Cancel A Delta Flight And Get A Refund?

Delta Airlines Cancellation Policy lets you receive a 100% refund against the main cabin and above fare tickets. Basic economy cancellations may get eCredits.

Except for basic economy, all Delta travel class tickets fall under refundable tickets. As per the rules, you can receive a full refund in the original payment only for these reservations.

How to get a refund for a Delta Flight? Follow these steps:

  • Firstly, connect with the Delta airlines refund policy executives over a call with the reservations phone number.
  • After that, give all the bookings related details to the travel agent. For example, flight booking date & time stamp, last name of the passenger, ticket number, and whether it is an award ticket or not.
  • Next, they will register your request and provide you with a request number. You will soon receive eCredits/ mileage points/ original amount.
  • Delta will process your request within 7-10 business days.

With Delta Airlines Flight Cancellation Policy, file a refund request online by logging into your account and visiting the refund section to fill out the form.

Note: In coronavirus exceptions, Delta Air Line’s COVID-19 policy will allow basic economy bookings to cancel the ticket and receive eCredits after deduction of a fee.

Frequently Asked Questions

How long do you have to cancel a Delta flight without penalty?

Within 24- hours of booking the ticket, you can cancel the reservation and place a Delta refund request immediately. Surely, the passenger will receive the full amount in the original mode of payment. It includes basic economy tickets as well.

How much is Delta’s cancel charge?

After the 24-hour risk-free period, non-refundable ticket holders must pay anywhere between $99 to $199 per Delta flight cancellation policy. Those with an award ticket will receive a refund after deducting eCredits equal to the applicable penalty charges.

How can I cancel my Delta flight with delta customer service?

When Delta delays your flight, and you want to cancel the booking, take the assistance of live executives of Delta at 1 (800) 221-1212 and keep the reservation details ready. Inform them whether you have a normal or award ticket.

How do I know if my Delta flight is refundable?

Delta Airlines passengers can check their flight’s refundability status by visiting the official site and entering the ticket number and last name on the homepage. It will display whether your reservation is eligible for eCredits, or original payment.

What is Deltas cancellation policy?

The delta flight cancellation policy suggests that you are free to cancel your ticket for 24 hours from the time of booking at no additional charge. After that, you will receive eCredits if you don’t have a Delta Refundable Ticket.

How to avoid Delta flight change fee?

Delta free cancellation is available on main cabin tickets and all other flight fares above them. Cancel your tickets within 24 hours to avoid the fee, and don’t choose the basic economy flights.

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